Prof Joss rethought the bank's strategy, directed its return to financial health, and restructured the organisation's culture to emphasise teamwork, customer focus, and community support.
乔斯反思了该行的战略，指引其重新走上财务健康之路，并改造了该组织的文化，强调团队合作、关注客户以及社区支持。
If they want to gain customers, they should focus on their customers demands and apply customer satisfaction strategy in marketing activities.
为更好地赢得顾客，高职院校在其营销活动中必须以顾客为中心，积极实施顾客满意战略。
The service marketing strategy should focus on customer satisfaction, encouraging customers to become faithful followers of a company's products.
服务营销的核心是做到“顾客满意”，到位的服务营销将使顾客成为企业产品的忠诚追随者。
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