In this version of the future, which also happens to be touted by Microsoft and Cisco, you will never put down your mouse to pick up your phone to call a lead whose number is listed in your sales force automation application or to upsell a customer whose details are contained in your customer relationship managementsolution.
Now heading up the team responsible for SolutionManagement and Go to Market of our Customer Line Of Business Organization within SAP, I am responsible for our Sales Service and Marketing Solutions.
La Rotonda: Companies that can offer a more consolidated solution are going to be more beneficial than individual solutions for page creation and customermanagement.