Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型，为顾客满意度测评的成功实施打下基础。
This paper presented the customer satisfaction index of estimation model for FTMS based on transportation information by economic method, and researched on its evaluation method.
利用计量经济学方法建立了基于交通运输信息的高速公路交通管理系统用户满意度指数模型，并对测评方法进行了研究。
Based on the model of American Customer satisfaction Index (ACSI), this paper expounds the methods for evaluating the reader satisfaction.
以美国消费者满意指数(ACSI)模型为基础，详细论述了读者满意度测评方法。
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