"There have been relatively few issues as we work to improve the system every day, " Mr. Solomonow said.

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He definitely does not work in the health care system every day like I do.

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Billy Edmunds said that he had been told on the telephone that he was to work four day shifts at the ExCel Centre, only to find when he checked the system later that he had been allocated three night shifts at a different location which he could not attend.

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