When a traveller enters an airport with one of these smart cards, sensors read the passenger's card and automatically send a gatenumber and electronic boarding pass to the passenger's smartphone.
Boarding passes for the flight did not state a departure gatenumber however, leading to irritation among some passengers lining up at BA's customer service desk to inquire about the status of the flight.
In cases of delays of more than three hours "likely due to heavy winds impairing two of the available runways at JFK, airlines will be forced to return customers to the gate in great number and this will result in thousands of customers grounded with their flights canceled, " said JetBlue spokesman Mateo Lleras via e-mail.
