The goal of relationship marketing in commercial bank is to build up customer loyalty, because 80% of the total profit is come from 20% loyal customer.
商业银行关系营销的目标是建立顾客忠诚,因为企业80%的利润来自于20%的忠诚顾客。
参考来源 - 关系营销在我国商业银行的应用·2,447,543篇论文数据,部分数据来源于NoteExpress
It is not at all clear why the costs of serving a highly loyal customer should in principle be different from those of serving any other type of repeat customer.
为什么服务一个高度忠诚的顾客的成本原则上与服务其他类型的回头客的成本是不同的,这一点完全不清楚。
Apple, I'm a loyal customer, how about a break on data pricing?
苹果,我是个忠实的客户,能不能让数据定价休息一下呢?
I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints.
对此,我深感不满,因为我多年来一直是贵店的忠实顾客,在此事件之前,从来没有过任何投诉。
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