On hearing we were located on a beach in Sierra Leone the call operator said "we have a service centre in Puerto Rico. Is that close?"
听说我们是在塞拉利昂海滩上,接线员说,“我们在波多黎各有服务中心,离你们近吗?”
Hello! This is the operator for inter-national telephone call service.
您好!我是国际电话服务的接线员。
The Call Center is the main platform of the Service Outsoursing Industry, and the key of the Call Center's management depends on the quality of the operator.
服务外包行业的主要平台是呼叫中心,而呼叫中心中话务员的素质是决定整个呼叫中心经营成败的关键,也可以说是整个服务外包行业的心脏所在。
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