Then the theory is used to analyze three medical requirements regarding to particularity of medical market in order that hospitals take measures to improve customer satisfaction index.

结合医疗行业的特殊性，应用卡诺模型对该行业的三种质量因素进行识别与分析，以促进医疗部门采取正确的改进措施，提高顾客满意水平。

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Total quality management is also aim to improve the quality into a service, produce or knowledge in order to continue meets the customer satisfaction.

全面质量管理的目标还在于将质量提升为服务、生产或知识，以不断满足顾客满意。

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Essentially, what I've learned is that in order to improve customer satisfaction, and thus retention, we have to give our staff the means to make passengers feel that they're receiving the best treatment possible and that choosing our service was the best decision they made.

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