abstract:In quality management a quality policy is a document jointly developed by management and quality experts to express the quality objectives of the organization, the acceptable level of quality and the duties of specific departments to ensure quality.ISO 9000 quality systems handbook by David Hoyle 2005 ISBN 0-7506-6785-0 page 234 Project Management: A Systems Approach to Planning, Scheduling, and Controlling by Harold Kerzner 2009 John Wiley ISBN 978-0-470-50383-6 Section 2.
He raised the quantity and quality of Policy Unit staff (it now boasts a dozen high-flyers), and widened its remit to oversee existing policies and develop new ones.