These criteria were chosen because they reflect commonly recognized measures of overall company performance and are associated with thecreationofvalue for shareholders.
The philosophical belief that is held dear at Haier is that thecreationofvalue for the customer is a precondition for thecreationofvalue for the company.
In the book, the authors set out to reinvent capitalism as a force for good with a new blueprint that focuses on thecreationofvalue that can serve to create prosperity for society as a whole.