Addafunctiontosetthevalueof the elements for the claimcreationform on the collabform.htmlpage in both the customerandcustomer service rep's co-browsing session.
As a result, the coming year will see intense CIO involvement in optimizing customer experiences, exploiting analytics, transforming Big Data to Big Opportunities, accelerating all facets of enterprise execution, mainstreaming social capabilities, and enabling co-creation of value with customers.