... Performance evaluation（业绩评估） Getting to know your customers（了解客户） Improving customer service（提高客户服务质量） ...
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Focusing on getting to know your customers and how to retain your customer base.
集中在了解你的客户和怎样去保持你的客户群上。
If your customers don't know where your product is designed to work, they might wind up getting hurt - or at the very least, annoyed and frustrated.
如果你的顾客不知道你的产品究竟适合什么地方用，他们将会感到伤心，或者是感到生气和沮丧。
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