Among the support services covered are help desk, software applications and development, and IT project management.

其中支持服务涵盖了帮助台、软件应用开发和IT项目管理。

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It also covers integration and test and evaluation, help desk support, systems engineering technical reviews and acquisition document development, and software development engineering.

合同还包括集成、测试、评估、帮助台支持、系统工程技术评审、征集文件开发和软件工程。

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In a larger company, the it department could institutionalize this as a policy, with the help desk acting as the key holder.

在一个大型公司里，IT部门将会把这个制度化成一种政策，然后让服务台来保管密钥。

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Since it outsources its help desk, each and every call to the service provider incurred a charge, and before long password-reset costs ballooned to millions of dollars.

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It started with a call to the Apple Help Desk, and Phobia was able to give just enough data to convince the agent that he was Honan.

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For example, the IT organization cited above must make routine but often essential decisions about software upgrades and help-desk staffing levels.

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