That these offenses should be investigated and prosecuted where appropriate is not open to question.

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Their veracity may be open to question, but not because of some duplicity on the part of the ban movement.

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The clerk, instead of rolling his eyes at the man next in line, could have asked himself why this woman was so bitterly complaining, after which one simple open-ended question might have opened up a fruitful conversation, not to mention the creation of a genuine human relationship, no matter how fleeting.

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