Actively support the Quality Improvement Process.
积极改进服务质量。
Value management: why should quality improvement process be based on value management?
价值经营：质量改进过程为什么一定要基于价值管理？
The success of a company is a customer-based measurement and monitoring of the quality improvement process.
成功的公司都是以顾客为基础度量和监测质量改进的过程。
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