The study also reveals that marketers are mostly inducing loyalty with discounts or free products and premiums rather than quicker, better service or improved customer handling.
报告同时显示,营销人员常把忠诚度与折扣或免费产品和升级服务联系在一起,而不是提供更快、更好的服务或提高他们的客户处理技巧。
"People are going to be moving to the phone-based solutions, but if it is free, they are going to be moving even quicker," he said.
他表示:“人们将转向基于手机的解决方案,如果免费的话,这一迁移过程将发生得更快。”
Environmentalists, on the other hand, blasted Obama's announcement, saying it was a step in the wrong direction and that the United States needed a quicker transition to carbon-free sources of energy.
而另一方面,环境保护主义者更是对奥巴马的决定进行轰炸,指出其努力方向是错误的。美国急需的是迅速转向无碳能源的开发。
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