Using Segmentation in Customer Retention
在保留顾客中使用划分
Magazine subscriptions and car insurance are examples of customer retention situations.
杂志订阅和汽车保险就是客户保留情况的例子。
These, in turn, yield higher customer and employee satisfaction, which positively affect customer retention.
紧接其后的更高的客户及员工满意度，这些满意度对保留客户产生积极影响。
The most affected are the operating and financial systems, followed by brand reputation and customer retention.
受影响最严重的是运营和财务系统，其次是品牌声誉和客户保留。
Higher customer retention levels lead to greater market share, which, finally, results in greater profitability.
保留更多的客户可以带来更大的市场份额，最终产生更高的利润。
All they want to know is "what is the absolute lowest effort we can make?" Not a great customer retention strategy...
他们想要知道的只是如何能够近最少的努力而不是以顾客为中心的战略。
Maintain customer retention by affirming customer satisfaction after the completion of both 6 and 12 months of service.
在半年或一年服务期满后，通过对客户进行满意度调查保持良好的关系。
Segmentation is commonly used by organizations to improve their customer retention programs and help ensure that they are.
组织通常将划分用来保留顾客和确保他们。
While market share is clearly dependent on customer retention and is a very good indicator of profitability, there are exceptions.
市场份额的高低与客户的保持率有明显的依存关系。同时，市场份额是一个非常好的盈利能力的先行指标，但也有例外。
When our product changes fail to actually improve business metrics-customer retention, usage, or sales, we should have the courage to admit it.
当产品改进却无法改善业务指标-客户保留，使用率，或销售量，我们唯有承认这个事实。
Sprint has improvements in customer retention, customer service and product lineup. It's also tried outdoing larger competitors on pricing.
斯普林特在客户维系、客户服务和产品阵容方面已经有了进步，此外它还试图在定价上超越其他规模较大的竞争对手。
Mathematically, comparisons with expectations correlate higher with customer retention and loyalty than performance and satisfaction questions.
在数学上，与预期的比较与客户保持较高的相关性比表现忠诚与满意度的问题。
This paper proposes a new vierpoint and modeling approach to the research of the relationship between customer acquisition and customer retention.
研究了客户获取和客户维系的关系问题 ，提出了一种新的观点和模型方法 。
You can include intangible benefits in your calculation, such as increased customer retention and improved company image, but not all intangibles can be quantified.
可以在计算中包括无形收益，如客户回头率提高，改善公司形象，但并非所有无形的收益都能量化。
For the complexity and variability of customer retention and loyalty management, how to build a well-structured service assurance model is a practical problem.
鉴于客户保持及忠诚度管理的复杂性和多变性，如何建立一种优良结构的业务保障模型成为一个现实问题。
Oracle says that with FatWire it will help companies "drive customer retention and loyalty through improved online engagement – across Web, mobile and social channels."
甲骨文称，收购FatWire将帮助公司“通过网络、移动和社交渠道改进其在线参与功能，从而增加客户的黏性和忠诚度。”
Most models to calculate CLV apply to the contractual or customer retention situation. These models make several simplifying assumptions and often involve the following inputs.
大多数计算CLV的模型都适用于合同制或者客户保留情况。
As service providers, must perform effective service recovery in order to increase customer's recovery satisfaction and impact on behavior intention, then keeping high customer retention.
作为服务提供者，为了维持高的顾客保留率就必须进行有效的服务补救，让顾客二次满意，进而影响其行为意向。
Therefore, customer loyalty has played the key role in companies' core competition and now companies' emphasis is switching form on traditionally expanding market shares to customer retention.
正因为如此，企业关注的竞争重点也从不断扩大市场占有率转到了顾客保留和顾客占有率上来，越来越注重顾客忠诚。
The thesis hands out and analyses questionnaires to interpret influencing ability of different factors that can influence current customer retention situation of Wuhan Mobile Communication Company.
本文通过问卷调查及数据分析的方式，分析了现阶段武汉移动公司顾客保留各个影响因素影响能力的大小。
Retention costs include customer support, billing, promotional incentives, etc.
保留成本包括客户支持、寄账单、促销激励等等。
This helps gain customer confidence, adoption, retention, and improved satisfaction.
这样可以帮助获得客户信任、采用、保留和改进的满意度。
Retention cost The amount of money a company has to spend in a given period to retain an existing customer.
在给定时期内公司为保留现有顾客所花费的金钱。
Social media is essentially word of mouth and once you start facilitating that and customer conversations, you create a cycle of acquisition & retention.
社交媒体的本质是口碑。一旦你开始用社交媒体得到便利，并且与客户交流，你就等于建立了一整套获得与维系系统。
They’re a means to an end (revenue, brand, customer acquisition and retention).
这些只是达成目的（收益、品牌、赢得客户并留住客户）的方法而已。
Customer experience was ranked by nearly 50 percent of those surveyed as the primary issue related to customer loyalty and retention.
差不多50%的受访企业认为，提供良好的客户体验是培养客户忠诚度的首要方法。
The rule of retention is that you must be willing to spend as much to keep a customer as you did to acquire them.
留住的原则是你必须愿意话和得到顾客一样多的时间去留住顾客。
What's more, engagement has proved to be a powerful predictor of many key organizational outcomes, including profitability, productivity, customer engagement, quality, safety, and retention.
而且已经被证实的是，雇佣关系是许多关键性的组织产出的“预报器”，包括收益率、生产率、消费者忠诚度、产品质量、劳动安全和保有量。
What's more, engagement has proved to be a powerful predictor of many key organizational outcomes, including profitability, productivity, customer engagement, quality, safety, and retention.
而且已经被证实的是，雇佣关系是许多关键性的组织产出的“预报器”，包括收益率、生产率、消费者忠诚度、产品质量、劳动安全和保有量。
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